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FAQs
1
Can I include a personalised message when ordering from Gifting Hero?
YES, absolutely!
Enter a personal message when you place your order so we can hand write this message to the recipient.
2
Substitution Policy
In the unlikely event that an individual item is unavailable, we will substitute it with an item of equal or greater value.
3
Custom made gift boxes?
Every custom order starts with a conversation, so contact us today and let's discuss what you had in mind.
4
Can I opt to collect my gift box instead of delivery?
Unfortunately, all Gifting Hero gift boxes must be delivered to a specified address. We are an online business and do not have a shop front for customer collections. However, we still offer good old fashion service via telephone and email.
5
What payment methods can I used with Gifting Hero?
We accept all credit cards. AfterPay and PayPal are also available.
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